About us

Our Story: More Than Security, It's Peace of Mind.

Welcome to ProSpys. We know you’re here because something matters deeply to you. Whether it's the safety of your family, the security of your business, or the protection of a valuable asset, you need a solution you can count on.

We started ProSpys for one simple reason: in a world full of uncertainty, everyone deserves to feel secure. We were tired of seeing the market flooded with unreliable gadgets and confusing technology. We saw a need for a place where concerned parents, diligent business owners, and everyday people could find professional-grade, easy-to-use security and monitoring devices, all backed by people who genuinely care.

Our mission is to empower you with the tools and the confidence to protect what you value most. We're not just selling electronics; we're delivering peace of mind, one device at a time.

Why Trust ProSpys? Our Core Principles

  • Professional-Grade, Every Time

    We believe reliability is non-negotiable. We meticulously vet and test every product in our catalog, from our hidden security cameras and nanny cams to our real-time GPS vehicle trackers. If it's not a device we'd trust to protect our own families and assets, we won't sell it.

  • Unwavering Customer Support

    Feeling secure means knowing you have help when you need it. Our dedicated, USA-based support team is here to answer your questions, guide you through setup, and ensure you get the most out of your purchase. Your security is our top priority.

  • Commitment to Discretion & Privacy

    We understand the sensitive nature of our products. From our 100% discreet packaging with no external branding to our secure checkout process, your privacy is paramount. We are committed to ethical practices and providing you with the information you need to use our products responsibly and legally.
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Who We Help: Solutions for Every Security Need

From personal safety to asset management, our curated selection of monitoring technology is designed to provide clear, reliable solutions for real-world situations.

  • For Concerned Parents & Families: Find clarity and reassurance with our range of high-definition nanny cams and home monitoring systems.
  • For Small Business Owners: Protect your inventory, deter theft, and ensure workplace integrity with our covert business security cameras.
  • For Vehicle & Asset Owners: Never lose track of what's important with our long-life battery GPS trackers for cars, fleets, equipment, and more.
  • For Individuals: Empower yourself with personal security devices designed for your safety on the go.
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A Note on Lawful Use

At ProSpys, we are staunch advocates for responsible and ethical use of monitoring technology. The products we sell are powerful tools intended to be used for lawful purposes only. We strongly encourage all customers to familiarize themselves with and comply with all applicable local, state, and federal laws regarding the use of surveillance and recording devices. Your integrity is as important as your security.

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Ready to Find Your Solution?

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Explore our products and find the perfect device to bring you the peace of mind you deserve. If you have any questions, our expert team is ready to help.

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We're here to help you find the right security solution with complete confidence. Below you'll find answers to our most common questions. If you don't see your question answered, please don't hesitate to contact our friendly, USA-based support team.

FAQ

Is your shipping discreet?

Absolutely. This is one of our top priorities. All orders are shipped in plain, standard packaging (a generic brown or white box) with no mention of "ProSpys" or the contents of the package on the outside. The return address label is also generic for your complete privacy.

How quickly will I receive my order?

We process all orders within 1 business day. Standard shipping within the US typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your order sooner. You will receive a tracking number via email as soon as your order is dispatched.

What will the charge look like on my credit card statement?

To protect your privacy, the charge on your credit card statement will appear under a generic business name (e.g., "PS E-COMMERCE" or "PROSPYS.COM"). It will not explicitly say "spy" or "security."

Do you ship internationally?

Currently, we primarily ship within the United States. We are working on expanding our international shipping options. Please note that international customers are responsible for any customs, duties, and local laws regarding the importation of our products.

How do I know which product is right for me?

We recommend starting with our "Solution Guides" on our blog. However, the best way is to contact our expert team! Tell us what your goal is (e.g., "monitoring my living room" or "tracking my company vehicle"), and we will recommend the best 1-2 options for your specific needs and budget. We're here to guide, not just sell.

Are your devices difficult to set up?

Not at all. We specifically select products that are designed for easy, user-friendly setup. Every product comes with a clear, step-by-step instruction manual. Plus, you can find video setup guides for most of our products on our YouTube channel. If you ever get stuck, our support team is just an email or phone call away.

What is the video quality like on your cameras?

Most of our modern cameras record in high-definition (HD), typically 1080p or higher. We believe clear footage is essential for security. You can see real-world sample footage on each product page and on our YouTube channel to judge the quality for yourself before you buy.

How long do the batteries last on your GPS trackers?

Battery life varies significantly depending on the model and usage. We offer a range of options, from small, portable trackers with a few days of battery to extended-life models that can last for several weeks or even months on a single charge. All battery life estimates are clearly listed on the product pages.

Is it legal to use these devices? (IMPORTANT)

This is a crucial question. The legality of using audio and video recording devices varies significantly by location (state-by-state in the US).As a general rule, you can legally record video in your own home or property.However, recording audio often requires the consent of at least one party (or all parties in some states).

Can I record conversations with your devices?

Many of our cameras do have audio recording capabilities. However, laws regarding audio recording are much stricter than video. In many states (like California, Florida, and Pennsylvania), you must have the consent of everyone involved to legally record a private conversation. Please consult your local "consent laws" before enabling audio recording.

What is your return policy?

We want you to be 100% satisfied. We offer a30-day money-back guarantee. If you are not happy with your purchase for any reason, you can return it within 30 days of receipt for a full refund, no questions asked. The product must be in its original condition with all accessories. Please see our fullReturn Policypage for details.

Do your products come with a warranty?

Yes. All of our products are covered by aminimum 1-year manufacturer's warrantyagainst defects. This means we stand behind the quality and reliability of our equipment. If your device fails due to a manufacturing issue within the warranty period, we will repair or replace it.

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